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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Logan Heisman

March 6, 2026

5  out of  5
rating by Logan Heisman
"Amazing experience with Zach Armiger. Great pricing and even better service. If you are new to car insurance don’t be afraid to give them a call. :D 10/10 ✨"
We responded:
"Thank you for your five star review!!! "
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b clark

March 5, 2026

5  out of  5
rating by b clark
"Outstanding staff! Friendly, professional, responsive, and very helpful! The staff here have been a pleasure to work with and I would highly recommend. A big thanks to Zack and Laura for helping my state to state insurance transfer to be as smooth and stress-free as possible!"
We responded:
"Welcome to the state farm family!! We're glad to have you as a customer!"
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Zaire Boyd

March 5, 2026

5  out of  5
rating by Zaire Boyd
"I'm so glad to be with State farm this is by far the best insurance company I've ever been a part of. I almost felt like I was treated like a celebrity when I made my claim. I'm making my claim they set me up with the collision place and also a rental company within 10 minutes 🤏 I was already set up in both places. 🤯Both places were calling me as I was on the phone with the State farm to call me in and set up specific appointed time with them. And the rental company also sent a ride for me to and from the collision place before and after the work was done.👍👍👍👍👍👍 State farm is the best and they are very reasonable. 💯🥰 I guess I'm getting life insurance with them next. 🤔🤗😊"
We responded:
"Wow! What a great review! thank you for the five stars! We would be glad to talk you through your life insurance options. Talk soon!"
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Yuri Yanes

March 4, 2026

5  out of  5
rating by Yuri Yanes
"Excelente servicio Les recomiendo State Farm"
We responded:
"Thank you for your 5 Star Review!"
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natasha smith

February 25, 2026

1  out of  5
rating by natasha smith
"I am writing to share my experience today and express my concern regarding the repeated changes to my billing over the past several months with Statefarm. My premium has increased multiple times without clear or timely notice. In most instances, I only become aware of the change shortly before my account is scheduled to be debited, which I then call to see whats going on. First, I was told that my rate increase was due to being quoted incorrectly. Not my fault (that was on them). But as the customer we eat that cost!!! Then it was they couldn't find my paperwork for my son having good grades. It magically appeared in my folder....again they dropped the ball.....But i wasn't refunded..Now today I am being charged for a driver who does not reside in my household, solely because their license reflects my address and once upon a time a quote was done for them months prior. But things change. They decided to leave. Oh, and they should not use there parents address or have mail sent.(why because it shows they still live there) When they decide to leave all there information should be transfered to the new address according to statefarm policy. Because they need proof. 😂This individual does not live with me and does not drive neither one of my vehicles. I said this a thousand times..... I was told several times that I must provide proof that they are insured elsewhere or documentation showing a different address or a bill. I know for a fact they didnt tranfer any bills or have a lease at the place they at. They are super young. So where would I get the proof.... While I cannot confirm whether they are listed on another policy, I can assume but they dont have a vehicle. They were driving someone else vehicle, which has nothing to do with me.... I can confirm they are not a member of my household and should not be rated under my policy. But Statefarm charges you for that no matter what. They looking for money. I was told I will be responsible for the amount even if the individual not there and not driving my vehicles. We are talking about an $140 increase. In this economy who has money to just to be giving away. Additionally, my recent interactions with Laura and Reiner were disappointing. I did not feel supported in resolving my concerns. Reiner was being scartictic on the phone. Guess he got tired of me repeating myself.....The only concern they care about is show proof. Or Laura advice shop around. I wouldnt be surprised if they canceled my policy. And not tell me they canceled it😂"
We responded:
"Natasha, thanks for your concern. We are bound by very strict rules, and we have to act accordingly. State Farm's process for adding drivers is quite rigid and we as an agency always strive to provide the best service experience to soften up some of those rigidities. "
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Brook A. Weldegebriel

February 24, 2026

5  out of  5
rating by Brook A. Weldegebriel
"Polite and sincere service with very clear and thorough explanations. I truly appreciate the professionalism and will definitely recommend him!"
We responded:
"Thank you for your 5 Star Review!!"
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Jimesha

February 17, 2026

5  out of  5
rating by Jimesha
"Received the best customer service I’ve ever received. Very helpful, & resourceful. I give him the best review i can give. 10/10"
We responded:
"Thank you for your 10 Star Review!! We’re happy to welcome you to the State Farm family. "
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Rob Conner

February 11, 2026

5  out of  5
rating by Rob Conner
"Bryan Romero is very helpful and knowledgable and I'm glad I moved over to State Farm. Laura Reader also reached out, so pleasant to speak to and easy to work with. These people are great!"
We responded:
"Thank you for your 5 Star Review!!"
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Christopher

February 10, 2026

5  out of  5
rating by Christopher
"Recently I had to insure a new vehicle on my policy. My agent was extremely knowledge and helped me create the best policy for my vehicle. I appreciated her honesty and efforts to make sure I had the best policy for my needs."
We responded:
"Thank you for your 5 Star Review!!"
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Kerry Reed Ellett

February 6, 2026

5  out of  5
rating by Kerry Reed Ellett
"The Zach Armiger State Farm Insurance Team is welcoming, knowledgeable, friendly, and efficient. They are easy to work with and will accommodate your insurance needs."
We responded:
"Thank you for your 5 Star Review!!"
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Eric Bromley

February 6, 2026

5  out of  5
rating by Eric Bromley
"My costs have only gone down the longer I have been with them!"
We responded:
"Thank you for 5 Star Review!!"
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Shanaka Jones

February 5, 2026

5  out of  5
rating by Shanaka Jones
"This whole team was great! They are very concerned about your overall wellbeing… and will walk you through step by step of the products and services they offer. Thank you guys so much and I will be referring my family and friends.. Thank you Laura the manager! And Thank you Reiner!"
We responded:
"What a great review!! Thank you for your 5 Star Review!!"
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George Dorjsuren

January 27, 2026

5  out of  5
rating by George Dorjsuren
""We recently switched our home and auto insurance from Allstate to State Farm, and it was a fantastic decision. Not only was our agent Rashad Moore incredibly kind and honest, but they also identified important coverage gaps we had with our old policies. The best part? We ended up saving a decent amount of money while actually getting better protection. It’s rare to find that combination of honesty, better coverage, and lower costs. Highly recommend!""
We responded:
"Thank you so much for your great review. We're happy we were able to provide stellar service AND save you money."
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Zain Khokhar

January 26, 2026

1  out of  5
rating by Zain Khokhar
"I have been shopping around for insurance for a while. I got a quote from them and when I called in again to get it all set up they increased the price by $100. Extremely rude and unprofessional. Definitely make sure what they quote you"
We responded:
"We agree, reviewing quotes in detail is a must. We represent ourselves ethically and honestly and always quote customers the premium they qualify for at the time of application. Looks like your premium changed in the month that our team was unable to get a hold of you. When we got you back on the phone your premium had increased, and we discussed your newly quoted premium in detail. You were unhappy with that and chose not to insure with us. Our professionalism is tied to our ethics and our insurance expertise. We act kindly, politely, and respectfully. Your experience is obviously an outlier when compared to the nearly 400 5 Star Reviews that customers have offered us. We will continue to act ethically and honestly, as we did with you. Best of luck to you. "
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Maria Gajardo

January 24, 2026

5  out of  5
rating by Maria Gajardo
"Excellent service every time I inquire and need assistance. Will continue to refer to my contacts who need assistance."
We responded:
"Thanks Maria! Glad to have you as a customer and thank you for your 5 Star Review!"
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Angela Berry

January 24, 2026

5  out of  5
rating by Angela Berry
"’ve had a great experience with this State Farm. The agents are friendly, knowledgeable, and very quick to respond. Communication has been excellent, especially when things change — I always feel informed and taken care of. I really appreciate how easy they make the whole process."
We responded:
"Thank you Angela!! Thank you for your 5 Star Review!"
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Joseph Puccio

January 23, 2026

5  out of  5
rating by Joseph Puccio
"Highly recommend this Statefarm Office, and all of its members! Everyone I have spoken to was more than willing/able to not rush me and my purchase, but listened to my insurance needs and wants. In addition, I was provided best in region rates and coverage options. Honestly, I regret not getting insurance through this team 15 years ago."
We responded:
"Thank you so much for your 5 Star Review!!"
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Kenny Ferrell

January 20, 2026

5  out of  5
rating by Kenny Ferrell
"I changed our car and home owners insurance over to State Farm and the prices and service has been great .Been dealing with Bryan Romero and he has been awesome."
We responded:
"Thank you for your 5 Star Review!!"
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wilson yu

January 7, 2026

5  out of  5
rating by wilson yu
"Providing an excellent service -- helping the customer to understand all details about both home insurance and car insurance!"
We responded:
"Thank you for your 5 Star Review!"
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Craig Will

December 18, 2025

5  out of  5
rating by Craig Will
"Cut my car insurance in half.Friendly and knowledgeable answered any questions i had and some after the fact when i called back asking more questions i was called right back! Customer service is most excellent. Thank You Zach,Bryan and Luara"
We responded:
"Thank you for your 5 Star Review!"
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Guy Lewis

December 17, 2025

5  out of  5
rating by Guy Lewis
"Very good help me with what I needed to know"
We responded:
"Thank you for your five star review!!!"
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Brandon Jovel

December 5, 2025

5  out of  5
rating by Brandon Jovel
"I had the pleasure of working with Rashad, and honestly, he deserves a medal of honor. Insurance has always felt like an advanced calculus problem to me; except I never took calculus. I asked more questions than a philosophy major in a freshman seminar, and Rashad answered every single one with patience and clarity. He turned what I thought would be a bureaucratic nightmare into a smooth, painless process. If you want someone who can make insurance feel less like rocket science and more like common sense, Rashad is your guy."
We responded:
"What a great review! Rashad is a true professional and a great asset to our team. Thank you for your 5 Star review!!"
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Barbara Boezi

December 4, 2025

5  out of  5
rating by Barbara Boezi
"Brian was friendly, answered all my questions and helped me to understand the policies that I was interested in. I feel confident in my decision to go with State Farm"
We responded:
"Thank you for your 5 Star Review!"
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Watheq Mujhid

November 18, 2025

1  out of  5
rating by Watheq Mujhid
"Stay away from State Farm"
We responded:
"Thanks for your feedback. We operate our business ethically and honestly as evidenced by the overwhelming number of 5 Star Reviews that we have. Thank you again for your feedback."
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Mohammed

November 18, 2025

1  out of  5
rating by Mohammed
"I’m furious. I clearly told this office that I needed myself AND my kids added to my policy at a set price. I trusted them, paid every month, and assumed everything was correct. Now I’m being told that my kids were never added, and that all this time I’ve been paying high premiums for policy that only covers two people in their 50s, not my family. And instead of owning their mistake, they’re now trying to intimidate me with back-charges like it’s my fault. Absolutely unacceptable."
We responded:
"Thanks for your feedback. Back charging is not something that we do. When we asked for the information to offer you a proposal for adding drivers you chose to hang up on us. We operate our business ethically and honestly as evidenced by the overwhelming number of 5 Star Reviews that we have. Thank you again for your feedback."